Health Insurance Portabililty & Accountability Act (HIPAA) part 2
Introduction
HIPAA (cont)
HIPAA's Impact
- calls on providers to protect the storage and flow of medical information
- practices might have to reconfigure office reception areas
- sign-in sheet, not outlawed by HIPAA, may need to be further secured to protect patient privacy
- most practices already have some privacy protection measures in place
- most states have privacy laws for the healthcare industry
- HIPAA adds federal regulation to protect confidential patient information
HIPAA's Impact Is Vast
- all healthcare organizations handling PHI are impacted by HIPAA, including:
- HIPAA covered entities
- business associates of covered entities
- service providers
- vendors
- Federal, State, County & Local Governments
- Corrections
- Military
- HIPAA's biggest impact is on people and how we work
Covered Entities 'Self-Certify' Compliance
- there is no official, federal 'certification' of HIPAA compliance
- Covered Entities 'self-certify'.
- beware of private companies offering 'HIPAA certifications'
- compliance records & paperwork are your 'certification'!
Compliance Dates Have Passed
- this means all Covered Entities and their staff should already be in compliance; many still are not
- HIPAA's Privacy Rule
- April 14, 2003
- April 14, 2004 for Small Health Plans
- HIPAA's Security Rule
- April 21, 2005
- is a process that Covered Entities undertake, and a condition they try to maintain over time HIPAA violations
- involve the misuse of confidential health data, where people are harmed in various ways
- HIPAA violations are far more serious offenses than is non-compliance
Facilities may be in or out of compliance, but people cause HIPAA violations
Non-compliance
- may result in civil monetary penalties, but not criminal charges.
Violations of HIPAA
- (PHI disclosures) can result in huge monetary penalties, & even prison time for 'willful', 'intentional', or 'malicious' violations
- HIPAA violations are far more serious offenses than is non-compliance
HIPAA Enforcement*
- civil penalties:
- the Office for Civil Rights in the Department of Health & Human Services
- non-Compliance with HIPAA Requirements & Standards
- minimum $100 per violation
- not to exceed $25,000 per person, per incident
- criminal penalties:
- the Department of Justice, the State Attorney General & Local Law Enforcement, HIPAA Penalties & Sanctions
- wrongful Disclosure of PHI
- fined not more that $50,000, imprisoned not more than 1 year or both
- if offense is committed under false pretenses:
- fined not more than $100,000
- imprisoned not more than 5 years or both.
- commercial advantage, personal gain, or malicious harm:
- fined not more than $250,000
- imprisoned not more than 10 years, or both
* both types of penalties may apply to the individual violator; they may also apply to the organization, or its officers
Failures can be costly
- increased operating costs
- loss of accreditation (JCAHO, NCQA)
- imprisonment
- litigation damages
- increases 'capital costs' associated with late compliance efforts
- public exposure leading to loss of market share
- financial penalties
Privacy Rule Foundations
- these are HIPAA's 'guiding principles'
- boundaries: individual healthcare information should be used for health purposes and only those purposes
- security: individual healthcare information must be protected against deliberate or accidental misuse or disclosure
- consumer control: patients should be able to see what is in their records, get a copy, correct errors, and find out who else has seen them
- accountability: misuse of personal health information should be punished, & those harmed should have legal recourse
- public responsibility: individual privacy must be balanced with common good
Privacy Rule Requirements
- designation of Chief Privacy Official
- training for all employees
- safeguards to protect PHI, systems, processes
- internal Complaint Process
- sanctions for Violations
- duty to Mitigate harmful effects of privacy breaches
Patients rights under HIPAA are now standardized nation-wide, unless preempted by state law.
- Right to receive a 'Notice of Privacy Practices'
- Right to restrict certain PHI disclosures to others
- this is a right to request additional restrictions on use & disclosure of patient's PHI
- covered entities don't have to agree to request
- excludes mandatory reporting required under law:
- HIV, Child Abuse, Birth/Death Registries, etc.
- emergencies override all Restrictions.
- Right to an alternate means of receiving PHI
- the right to receive communications containing PHI via 'alternative means' or at alternative locations
- example: mail sent to different address (P.O. Box; home)
- example: PHI sent via email instead of postal mail
- covered entities must agree to 'reasonable' requests
- covered entities may charge reasonable fees to accommodate such requests
- maximum fees often set by state law
- Right to obtain a copy & inspect own PHI
- guarantees access to patient's own PHI, but only to the 'Designated Record Set' (DRS)
- DRS = Data 'used to make decisions' about healthcare treatment & services
- many kinds of data excluded from DRS
- psych notes, data from civil, criminal actions, etc.
- each covered entity will define DRS for its own purposes, within HIPAA boundaries
- definition of DRS in Policies & Procedures
- PHI access Can Be denied when:
- licensed health care professional determines inspection or copying is reasonably likely to endanger the life or physical safety of the individual or another person
- PHI is about another person, & licensed health care professional determines the inspection or copying is reasonably likely to cause serious harm to that other person
- request is made by patient's personal representative & a licensed health care professional determined the inspection & copying is reasonably likely to cause substantial harm to the patient or his/her personal representative
- Right to request amendments to PHI
- right to amend (add an explanatory note) to data in the Designated Record Set.
- covered entities may refuse if:
- someone else originated the data
- data is correct - & doesn't need changing
- only data in the Designated Record Set can potentially be amended.
- amendments never delete data, they only add explanations to an existing record.
- Right to an accounting of certain PHI disclosures
- the right to request a list of certain disclosures of the patient's PHI over a specified time period
- excludes disclosures made for routine purposes:
- payment, treatment, operations
- many other exclusions & exemptions.
- actual data included in accounting is minimal:
- date of disclosure?
- who received PHI?
- what PHI was disclosed?
- for what purpose?
Day-to-day Administration of Rights
- should be a form for each of the Rights.
- must be filled out & signed by patient.
- most rights will be administered through Privacy Officer & Records Department.
- carefully document all requests & actions.
- refer to the Notice of Privacy Practices.
- provides guidance for staff & patients
6 Guides for Identifying PHI
- PHI can be written or oral.
- PHI can be recorded on paper, computer, or other media.
- PHI reveals the state of a person's health
- physical, mental, or emotional health, past, present, or future.
- must be 'Individually Identifiable' to be PHI.
- to be PHI, data must give a 'reasonable basis for determining individual identity'.
- PHI may be created or received by a covered entity
Potential Sources of PHI
- paper medical records
- electronic medical records
- claims
- conversations - telephone, in-person
- clinical trials
- faxes/E-mails
- web site interactions
- click stream (cookies)
- vendors
- business partners
- public use files
- audits/quality reviews of partners
- other sources
PHI: Defined 'Data Elements' these data elements may or may not be PHI when they are alone combine 2 or more in the same record and that record now contains PHI
- name
- address: city, county, zip code
- names of relatives
- names of employers
- date of birth
- telephone number
- fax number
- E-mail addresses
- social security number
- medical record number
- health plan beneficiary number
- Account Number
- certificate/license number
- web URL
- internet protocol (IP) address
- finger prints or voice prints
- photographic images
- any other unique identifying number, characteristic, or code (whether in the public realm or not)
- many other sources
Where Is Privacy Most Often Compromised?
- staff conversations away from work:
- restaurants, elevators, parking lots, etc.
- front Desk & registration areas
- websites & email messages
- telephones
- fax machines
- Under HIPAA, the right to sign an authorization for a minor, and access rights to a minor's PHI, all flow to whomever has the right to make healthcare decisions for the minor:
Additional terms
- Health Insurance Portabililty & Accountability Act (HIPAA)
- Health Insurance Portabililty & Accountability Act (HIPAA) part 3
References
- ↑ Prescriber's Letter 12(9): 2005 HIPAA Confusion and Fear about Protected Health Information Includes: HIPAA Made Simple: A Survival Guide. Detail-Document#: http://prescribersletter.com/(5bhgn1a4ni4cyp2tvybwfh55)/pl/ArticleDD.aspx?li=1&st=1&cs=&s=PRL&pt=3&fpt=25&dd=210914&pb=PRL (subscription needed) http://www.prescribersletter.com