patient satisfaction

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Notes

More general terms

References

  1. 1.0 1.1 1.2 Journal Watch, Massachusetts Medical Society March 6, 2012
    Fenton JJ et al. The cost of satisfaction: A national study of patient satisfaction, health care utilization, expenditures, and mortality. Arch Intern Med 2012 Feb 13; PMID: https://www.ncbi.nlm.nih.gov/pubmed/22331982
    Sirovich BE. How to feed and grow your health care system. Arch Intern Med 2012 Feb 13 PMID: https://www.ncbi.nlm.nih.gov/pubmed/22331981
  2. 2.0 2.1 Jerant A, Fenton JJ, Kravitz RL et al. Association of clinician denial of patient requests with patient satisfaction. JAMA Intern Med 2017 Nov 27; [e-pub] PMID: https://www.ncbi.nlm.nih.gov/pubmed/29181542