empathy

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Introduction

The sensing of the emotions, feelings & reactions of another individual & effective communication of that understanding.

Similar to sympathy.

Management

  • implementing empathy forums for a large organization[2]
    • resource & time intensive
    • may be worthwhile approach for improving patient care
  • collaboration between leaders & Human Resources lend credibility
  • multiple learning methods may facilitate interaction & engagement

Additional terms

References

  1. Stedman's Medical Dictionary 27th ed, Williams & Wilkins, Baltimore, 1999.
  2. 2.0 2.1 Strongwater S, Martino L, Boyd W. How to Integrate Empathy into Daily Care. NEJM Catalyst. Jan 23, 2018 https://catalyst.nejm.org/integrate-empathy-forums-daily-work/